insiders loyalty programme
Reserved for our most exclusive customers, as part of our new KM Insiders scheme we'd like to reward you with experiences and gifts; curated to you.
As you shop with us you'll move up the tiers, with more opportunities being made available to you.
Here's an idea of the benefits you may receive:
the benefits
- Early access: get a first look at our sale
- Every month we'll choose a reward we think you'll love
- We'll send you a surprise for your birthday month
the benefits
- One exclusive offer a month
- A birthday gift, including the opportunity to enter a bespoke Gold Tier competition
- We'll be surprising a select few of you with a reward to your inbox
- Early access: get a first look at our sale
the benefits
- Two exclusive offers a month
- A birthday gift, including the opportunity to enter a bespoke Platinum Tier competition
- We'll be surprising a select few of you with a reward from one of our selected partners
- Curated competitions to win Karen Millen experiences up to the value of £200
- Early access: get a first look at our sale, plus previews to one of our coveted influencer edits
the benefits
- Weekly exclusive offers
- A birthday gift
- Curated competitions to win Karen Millen experiences up to the minimum value £500
- Early access: get a first look at our sale, plus previews to our coveted influencer edits
- Invitations to exclusive events
- We’ll be surprising a select few of you with a reward from one of our selected partners
HELP
How does the KM Insider programme work? Find out here:
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What is the KM Insider programme?
- KM Insiders is Karen Millen's bespoke loyalty programme where you earn points on qualifying purchases. These points allow you to move up through the levels of the programme where you can access an exclusive selection of rewards.
- You will earn 1 point for every £1 spent on qualifying purchases in GBP.
- If you have any queries relating to the KM Insiders programme please contact our Customer Care team at: customerservices@karenmillen.com
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How do I join the KM Insider programme?
The KM Insiders loyalty scheme is currently available to customers residing in the UK. You are automatically enrolled when you make your first purchase with us in GBP. If you aren't opted into marketing you will only be able to access limited benefits.
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How do I know my points balance and membership status?
Stay up-to-date on your membership and points in your My Account area.
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How do I earn points?
- You will earn 1 point for every £1 you spend. You will not earn points on the value of any shipping, tax, duty, associated fees or chargable returns.
- Earned points will show straight after your order. However, points are only awarded on completed purchases and you do not gain points on any returned items.
- Be sure to log-in to your account prior to shopping online to ensure you receive the points from your orders. If you do not have an online account, you can register here
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What can I do with my points?
Points allow you to go through the tiers of the Karen Millen Insiders Programme. The higher your tier, the more bespoke rewards you will receive.
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When do my points expire?
Your points expire 31st December in the following calendar year. For example, if you earned 100 points on an order placed on 1st April 2022, with points credited to your account these would expire on 31st December 2023.